Contents
At a Glance
  • SSL-encrypted platform
  • No data sold to advertisers
  • KYC & OTP verification
  • Philippine data practices
  • Right to access & delete
  • 21+ players only
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Your privacy matters to us. This Privacy Policy explains what personal data KG36 collects from players in the Philippines, how we use it, who we may share it with, and what rights you have regarding your information. Please read this alongside our Terms & Conditions.

1 Introduction

KG36 ("we", "us", "our") operates the online gaming platform at kg36.vu, serving players across the Philippines. We are committed to protecting the personal information of every player who registers and engages with our platform, whether from Manila, Quezon City, Cebu, Davao, or anywhere else in the country.

This Privacy Policy describes how we collect, use, store, and protect your personal data in connection with your use of the KG36 platform, including account registration, deposits, withdrawals, sports betting, slot games, live casino, and any other features we provide.

By creating an account on KG36 and using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about how we handle your data, please get in touch with us using the contact details in Section 11.

2 Data We Collect

We collect personal data from you when you register an account, complete identity verification, make transactions, use our platform features, or interact with our support team. The types of data we may collect include:

Category Examples Purpose
Identity Full name, date of birth, government-issued ID KYC verification & age confirmation
Contact Email address, mobile number Account communication & OTP delivery
Financial Bank account details, e-wallet identifiers (PHP only) Processing deposits & withdrawals
Technical IP address, device type, browser, session data Security monitoring & fraud prevention
Behavioural Games played, bets placed, deposit history Platform personalisation & responsible gaming
Communications Support chat logs, emails sent to KG36 Customer service & dispute resolution

We do not knowingly collect sensitive personal data beyond what is required for identity verification and compliance purposes. We do not collect data from players we know to be under 21 years of age.

3 How We Use Your Data

KG36 uses your personal data only for legitimate purposes directly related to providing you with a safe and functional gaming experience. Specifically, we use your data to:

  • Register and manage your KG36 account, including identity and age verification.
  • Process deposits and withdrawals in Philippine Peso via local banking and e-wallet channels.
  • Deliver OTP verification codes and account security notifications to your registered mobile number or email.
  • Monitor platform activity to detect and prevent fraud, money laundering, and abuse.
  • Provide responsible gaming tools such as deposit limit tracking, session alerts, and self-exclusion management.
  • Respond to your customer support queries and resolve any account or transaction disputes.
  • Send you promotional communications about KG36 offers — only where you have opted in to receive these.
  • Comply with applicable legal, regulatory, and anti-money laundering obligations.
  • Improve and personalise the KG36 platform experience based on aggregated usage patterns.
KG36 does not use your personal data to make automated decisions that significantly affect your account without human review. If you have concerns about how your data is being used, you can reach our support team at any time.

4 Sharing Your Data

KG36 does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. We may share your data only in the following limited circumstances:

  • Payment processors: We share financial data with trusted payment service providers to facilitate deposits and withdrawals in PHP. These providers are contractually required to protect your data.
  • Identity verification services: Your identity documents may be processed by third-party KYC providers to confirm your eligibility to play on the platform.
  • Technology and platform partners: Service providers that help us operate and maintain the KG36 platform may have access to certain technical or operational data under strict confidentiality agreements.
  • Legal and regulatory authorities: Where required by law, court order, or regulatory obligation, we may disclose your data to the appropriate authorities.
  • Fraud and crime prevention: In cases involving suspected fraud, money laundering, or other illegal activity, we may share relevant information with investigative bodies or financial institutions.

Any third party that receives data from KG36 is required to handle it responsibly and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own unrelated marketing purposes.

5 Cookies & Tracking

KG36 uses cookies and similar tracking technologies to help the platform function properly and to improve your experience. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function, including maintaining your login session and remembering your preferences.
  • Analytics cookies: Help us understand how players use the platform so we can improve performance and usability.
  • Security cookies: Used to detect unusual activity and help protect accounts from unauthorised access.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of parts of the KG36 platform. We do not use cookies to serve third-party advertising on our site.

6 Data Security

KG36 takes the security of your personal data seriously. We apply a combination of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss.

  • All connections to kg36.vu are secured with SSL (Secure Sockets Layer) encryption.
  • Sensitive data such as passwords and payment details are stored using industry-standard encryption and hashing methods.
  • Access to personal data within our organisation is restricted to authorised personnel who require it to perform their role.
  • We regularly review and update our security practices to address emerging threats.
  • OTP (One-Time Password) verification is available to add an extra layer of security to your account login.
Your role in security: While we do everything we can on our end, you also play an important part. Use a strong, unique password for your KG36 account, enable OTP verification, and never share your login credentials with anyone. If you notice anything suspicious, contact our support team right away.

7 Data Retention

KG36 retains your personal data for as long as your account remains active and for a reasonable period after account closure, in line with our legal and regulatory obligations. The exact retention period for different categories of data may vary based on applicable requirements.

For example:

  • Identity and KYC documents may be retained for a minimum period required under anti-money laundering regulations.
  • Transaction records are kept for compliance and audit purposes for the duration required by applicable law.
  • Support communications are retained for a period sufficient to resolve any ongoing disputes or follow-up queries.

Once the applicable retention period has passed and there is no ongoing legal obligation to retain your data, we will securely delete or anonymise it. You may request early deletion of certain data types — see Section 8 for your rights.

8 Your Rights

As a KG36 player in the Philippines, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details and the nature of your request.